Complaint letter

November 20, 2021

General Writing Sample Task 1 #72 – Complaint letter
Last Wednesday you flew from London to Vancouver. When you arrived home, you discovered that you had left your hand luggage on the plane..

Write a letter to the airline. In your letter, you should explain::
- - where and when you lost your bag
  - what your bag looks like
  - what its contents were
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November 20, 2021

General Writing Sample Task 1 #73 – Complaint letter
You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement programme. Unfortunately, you have just learnt from the school that this programme has now been cancelled.

Write a letter to the School Principal. In your letter:
- - state your reason for writing
  - describe the problem and your concerns
  - explain what you would like the Principal to do.
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